HOW DOES THE EXCELLENT COMPANY DIFFER?

Excellence means to understand our purpose, to strive to be better then our organization was yesterday and to bring to our customers a real additional value. Across the world there are being used different management models and tools based on this philosophy, but in Europe the most widely known is the European model, the EFQM Model. From the same “family” is comming the “Lean” or “Six sigma”, which are more widely known.

EFQM Award winning companies were in various researches proven as the companies with much higher economic results (e.g. Return on Investment, profit margins) compared to average organisations with some indicators, such as profit per employee or turnover per employee, are even 75% higher than the average. Of similar importance are non-economic results, where companies implementing EFQM Excellence model reach very high levels of satisfaction among customers, society and employees, with highly satisfied employees delivering exceptional productivity up to 82 % higher than the in the average company. Sustainable and continuous growth of all types of companies can be ensured by following excellence principles in strategy, leadership, people, processes and resources that are linked and developed by all people involved. Be sure that EFQM Model, when used the propper way, is not “another quality management tool”, just complicating already complicated, but it is the whole organization management tool which helps to see “the big picture”, to structure the organization well, to clean up processes, to get rid off unneeded papers/documents and develop a culture of trust and cooperation within the whole organization.