IN HOUSE INTERNAL ASSESSOR TRAINING
OBJECTIVES
To understand the model and to practically prepare for the self-assessment and following actions
SPECIFICATIONS
LENGHT:Â 5 hours
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TARGET AUDIENCE:Â Directors, managers and employees involved in the organisational development or potentially excellence approach implementation
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TRAINING GROUP SIZE:Â 8-12 people from the same organisation
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TRAINING FORMAT:Â online/ face to face
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TRAINING LOCATION:Â e-Learning platform with ZOOM application /on-site on-site at your premises or ours
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LANGUAGE:Â Latvian, English, or Czech (on demand seminar can be translated into required language, additional charges will be made for translation)
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PRICE:Â
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CERTIFICATION:
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TIMING:Â Â
KEY OBJECTIVES
This is the space to showcase your professional credentials and show your expertise and industry standing. Display relevant certifications that demonstrate your commitment to excellence and continued learning.
ABOUT THE TRAINING
DESCRIPTION
TRAINER
This training – workshop had been designed for an organization where the excellence approach will be implemented (or is already being implemented) and organization ready to perform their self-assment using the EFQM Model.
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Before the workshop, our trainer will collect the needed information about the organization and its aims to prepare the detailed programme.
The training consists of necessary theoretical basis in a small amount, but mainly of different practical activities for participants to understand the excellence approach, EFQM Model, learn how to perform their organization self-assessment and how to use the results for improvement planning. During the workshop the assessors’ team is formed (if not already done before) and after the workshop the team is ready to perform the action – they know all the practical steps - what to do -one by one, what are possible obstacles and how to overcome them.
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The training program:
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Quality and Excellence approach
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Basics of excellence approach
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Excellence approach implementation and connection with TQM
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Mini case studies of organizations using excellence approach
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EFQM Model
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Self-assessment process/RADAR methodology
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PDCA cycle and results analysis
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Continuous improvement process and benefits of it
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Excellence recognition levels, external assessment
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Self-assessment simulation
Vanda Novokšonova, a senior partner of Eurofortis, certified EFQM Trainer, EFQM Assessor, European EFQM Awards Assessor and your local coordinator. Vanda is the Board member of the Latvian Society for Quality, responsible for International relations and EFQM related activities. Vanda has 15 years’ long expertise in the EU project field and twelve years of experience with Organisational Excellence implementation.
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Having the possibility of being the best European organisations’ assessor, Vanda can transfer her knowledge of organisational perfection into mobility. She is responsible for the training itself and the coordination activities during your stay.
WHAT YOU CAN EXPECT FROM THE TRAINING
LEARNING EXPERIENCE & OUTCOMES
01 — TRAINING CONCEPT
How will training look like.
This is the space to showcase your professional credentials and show your expertise and industry standing. Display relevant certifications that demonstrate your commitment to excellence and continued learning.
02 — COMPETENCIES GAINED
What you will take away.
This is the space to showcase your professional credentials and show your expertise and industry standing. Display relevant certifications that demonstrate your commitment to excellence and continued learning.
03 — IMPACT ON PARTICIPANTS
How you can put it into practice.
This is the space to showcase your professional credentials and show your expertise and industry standing. Display relevant certifications that demonstrate your commitment to excellence and continued learning.