SELF-ASSESSMENT & IMPROVEMENT COACHING

OBJECTIVES

Expert support where your team needs it.

Your organisation remains in control of its self-assessment and improvement process, with experienced EFQM guidance available at the stages where additional support is useful.

SPECIFICATIONS

SERVICE FORMAT:

SERVICE LOCATION:

TIMING:

LANGUAGE:

PRICE:

IS THIS THE RIGHT SERVICE FOR YOUR ORGANISATION?

This service is suitable if your organisation:

has completed EFQM or organisational excellence training and is ready to start self-assessment;
wants to conduct the process internally but needs expert guidance;
needs support in applying the EFQM Model or RADAR;
has completed an assessment but needs help consolidating or prioritising findings;
wants support in turning improvement areas into practical actions.

HOW EUROFORTIS SUPPORTS YOU

HOW IT WORKS

KEY EXPERT

Support can be provided during individual stages or throughout the process, depending on your team's experience and needs.

This can include guidance on self-assessment, evidence, application of RADAR, consolidation of findings, prioritisation of improvement areas, development of improvement actions and follow-up.

Importantly, Eurofortis does not need to take over the process. The purpose of coaching is to strengthen your team's ability to manage organisational improvement itself.

DEFINE THE NEED → AGREE THE SUPPORT → WORK WITH YOUR TEAM → REVIEW PROGRESS

Our expert, Vanda Novoksonova , with many years of experience in consultations and assessments for International Excellence Award – EFQM Award, can help you, e.g., in these situations:

you are preparing your organization for an internal excellence assessment.
you performed the assessment already and need to understand what to do with the results.
you need to know how to work with improvement suggestions.
you need a support during the implementation of EFQM Model and sustaining excellence culture in your organization.

You ask for the support when you need it and you pay for the specific job done, no additional charges. Consultations are available through email, online video conferences or face-to-face meetings. Our expert will always do as much as possible to understand your organization and to give you the most suitable and specific suggestions before, during or after the self-assessment process and concerning your organization development in general.

Vanda Novokšonova, a senior partner of Eurofortis, certified EFQM Trainer, EFQM Assessor, European EFQM Awards Assessor and your local coordinator. Vanda is the Board member of the Latvian Society for Quality, responsible for International relations and EFQM related activities. Vanda has 15 years’ long expertise in the EU project field and twelve years of experience with Organisational Excellence implementation.

Having the possibility of being the best European organisations’ assessor, Vanda can transfer her knowledge of organisational perfection into mobility. She is responsible for the training itself and the coordination activities during your stay.

WHAT YOU CAN EXPECT FROM OUR SUPPORT

Expert Guidance & Organisational Value

01 — OUR APPROACH

How we work with your organisation.

Expert guidance without taking ownership away from your team.

02 — WHAT YOU RECEIVE

What the service provides.

Professional support focused on the particular stages, questions or improvement priorities where your organisation needs assistance.

03 — VALUE FOR YOUR ORGANISATION

What the organisation gains from the support.

Greater confidence and internal capability to assess, prioritise and improve independently.